At PitchMaster, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our fantasy cricket platform.
Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Participate in contests
- Make deposits or withdrawals
- Contact our customer support
- Subscribe to our newsletters
- Respond to surveys or promotions
This information may include:
- Full name
- Email address
- Phone number
- Date of birth
- Address
- PAN card details
- Bank account information
- Payment information
1.2 Automatically Collected Information
When you access our platform, we may automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited
- Time and date of visits
- Time spent on pages
- Referral sources
- Other diagnostic data
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, operating, and maintaining our platform
- Creating and managing your account
- Processing transactions and sending related information
- Verifying your identity for security purposes
- Sending administrative information
- Responding to inquiries and offering support
- Sending promotional communications
- Improving our platform and user experience
- Analyzing usage patterns and trends
- Detecting, preventing, and addressing technical issues
- Complying with legal obligations
3. Disclosure of Your Information
We may share your information with third parties in certain situations, including:
3.1 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
3.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.4 Protection of Rights
We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
6. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Phone: +91 19223-64451